Complaints Coordinator
Based in Bristol
Salary circa £17,500 + Excellent Benefits

A leading international provider of public sector services is currently looking to recruit a Complaints Coordinator based in their Bristol office. The company have been the leading and largest provider of inspection services for Ofsted for the last ten years and have recently secured this position through two large contract wins.

This is an excellent time to join a growing and dynamic business at the forefront of their field. Your role as Complaints Coordinator would be to work with the Senior Complaints Coordinator and Operations Manager in ensuring the effective and efficient administration of complaints across the company’s inspection contracts. You will liaise regularly with Ofsted, institutions and inspectors, taking care to ensure the complaints process consistently meets Ofsted’s requirements.

The ideal candidate for the position be able to demonstrate excellent communication and organisational skills along with a with keen attention to detail. Strong IT skills and an ability to meet strict deadlines are essential while experience of administering a complaints process would also be a strong advantage. You will be self-motivated, with the ability to manage your own workload and prioritise under pressure. You will also be able to work effectively as part of a team.

This is a fantastic opportunity to develop your career within one of the UK’s leading businesses. To apply for the Complaints Coordinator role please submit your CV and a covering letter quoting reference TRG08.

Closing date – 30 July


The job may be suitable for candidates who have experience as the following: Administration Assistant, Admin Assistant, Admin Office, Admin Co-ordinator, PA, Secretary.

The position will suit candidates based in: Bristol, Avon, South West England, Clevedon, Weston-Super-Mare, Cheddar, Winscombe, Shepton Mallet, Radstock, Bath, Chippenham.