Job Title: 1st/2nd Line Support
Location: Leeds
Salary: £24k – £26k
Benefits: Pension, Annual Bonus, Regular Salary Reviews, Paid for Qualifications
Why would I be interested?
We have a fantastic opportunity for someone looking to start progressing their IT career and expand their technical and professional experience. Our client is one of the only MSP’s that I have come across that really wants you to develop – they will pay for you to take qualifications and will then reward you with a pay rise when you qualify!
Tell me about the company…
They are a well-respected, specialist IT Services company based in smart offices in Leeds with a highly successful UK presence. They have a reputation for the excellent quality of service and being a rewarding company to work for.
Talk me through the role…
The 1st/2nd Line Support team you will be joining receive multiple support tickets from various companies and sectors so you will be very quickly exposed to a wide range of technology and sectors. After roughly 12 months you will be a strong 2nd/3rd Line Support engineer working towards either a Field Infrastructure Engineer or 3rd Line Support working on various 3rd Line projects.
What’s in it for me?
- £1k – £5k Annual Bonus
- Pension
- Regular Salary Reviews
- Paid for Certificates & Great Career Progression
Am I right for the role?
- At least 1-2 years experience in a 1st Line Support position on an IT Helpdesk
- Some experience working within an MSP will be an advantage
- Driven to progress and develop your IT Career
- Desire to acquire qualifications to better your technical ability
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
