1st/2nd Line Support

£24000 - £26000 per annum 
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Job Title: 1st/2nd Line Support

Location: Leeds

Salary: £24k – £26k

Benefits: Pension, Annual Bonus, Regular Salary Reviews, Paid for Qualifications

Why would I be interested?

We have a fantastic opportunity for someone looking to start progressing their IT career and expand their technical and professional experience. Our client is one of the only MSP’s that I have come across that really wants you to develop – they will pay for you to take qualifications and will then reward you with a pay rise when you qualify!

Tell me about the company…

They are a well-respected, specialist IT Services company based in smart offices in Leeds with a highly successful UK presence. They have a reputation for the excellent quality of service and being a rewarding company to work for.

Talk me through the role…

The 1st/2nd Line Support team you will be joining receive multiple support tickets from various companies and sectors so you will be very quickly exposed to a wide range of technology and sectors. After roughly 12 months you will be a strong 2nd/3rd Line Support engineer working towards either a Field Infrastructure Engineer or 3rd Line Support working on various 3rd Line projects.

What’s in it for me?

  • £1k – £5k Annual Bonus
  • Pension
  • Regular Salary Reviews
  • Paid for Certificates & Great Career Progression

Am I right for the role?

  • At least 1-2 years experience in a 1st Line Support position on an IT Helpdesk
  • Some experience working within an MSP will be an advantage
  • Driven to progress and develop your IT Career
  • Desire to acquire qualifications to better your technical ability

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

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