2nd/3rd Line IT Support with DR Experience, Telford

£30000 - £34000 per annum 
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Job Title: 2nd/3rd Line Support with DR Experience

Location: Telford, Shropshire

Salary: Circa £30,000 to £34,000

Benefits: Pension, Healthcare

Excellent opportunity to join a well-respected specialist IT Services company based in smart offices in Telford with a highly successful UK presence and a reputation for an excellent quality of service.

You will work in their specialist back-up and recovery division that allows clients real time back-up solutions to anything from an individual file to an entire production server.

The Role

You will proactively maintain the server recovery platform working closely with a number of different client requirements and a variety of platforms including MS Server and Linux.

You will test and carry out server recovery within defined SLA’s ensuring clients’ are kept informed at each stage of recovery.

You will love everything to do with IT and how it works as you will be expected to understand a myriad of different infrastructure set-ups with multiple clients.

The role will develop as the company grows as they are experiencing a fast pace of expansion at the moment.

Key Experience Required

You will have a number of years’ experience of working with back-up and recovery solutions in an IT Services environment as well as a thorough understanding of virtualization – specifically VMWare.

You will have a competence and thorough knowledge of MS Server and ideally Linux operating systems and will be looking for a role where you can get really technically involved with clients. You will also have good networking skills.

Any experience of Double Take back-up and recovery software would be welcomed but is not a requirement.

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