3rd Line IT Support Engineer

£35000 - £40000 per annum 
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Job Title: 3rd Line Support Engineer

Location: Croydon, South East London

Salary: £35,000 to £40,000 + Benefits

I am recruiting for an established software solutions company based in South East London. An opportunity has arisen to join this niche software provider in the IT support team. As a 3rd Line IT Support Engineer, you will be supporting clients with both implementation and post implementation support.

The Role:

Based in their offices in Croydon, you help to support customers in the London area, providing software, hardware and telephony support on a daily basis, you will guide users ensuring a timely solution with any support issues.

You will assist clients during implementation of the software and offer ongoing support thereafter. As well as support work, you will be involved with ad-hoc project work as well as being involved in the design of new infrastructure environments.

The Person:

You will already working a Senior IT Engineer or 3rd Line Support. You will have experience of Microsoft Exchange 2007-2013 configuration, including Exchange Powershell. You will also have experience of Windows Server 2008-2012 including, configuration and administration of Active Directory, File and Print services and Group Policy.

It is essential that you experience of VMware, the client runs vSphere 5.5 and you will be required to do host builds and configuration. It would also be advantageous if you have practical experience of configuring Cisco routers, switches and firewalls, configuring and administrating Cisco ASA and Sonicwall firewalls.

You will also have experience of setting up VPN’s and have good experience of TCP/IP and DNS. Although not essential, it was also be helpful if you have experience of Veeam backup/replication .


Located in Croydon, it is easily commutable from Bromley, Kingston upon Thames, Sutton, Carshalton, South Croydon, New Addington, West Wickham, Thornton Heath, Mitcham and Coulsdon.

It is likely that you will already be working as a 3rd Line IT Support Engineer, Server Support, Senior IT Analyst, Senior IT Technician or 3rd Line IT Support Technician.

Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

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