Coburg Banks | Multi-sector UK recruitment agency

3rd Line Support Engineer

£26000 - £30000 per annum 
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Excellent opportunity to join an established, IT Services & Solutions company based in the centre of Telford. This company is rapidly expanding allowing this current excellent opportunity; now is a great and exciting time to join this business.

The Role

You will be working within an expanding team of 3rd Line Support Engineers supporting a state-of-the-art technical infrastructure used for delivery of managed solutions to the company’s client base.

You will support a range of technologies including:

Windows Server, Exchange, Office 2003 through to 2012, Citrix (XenApp 6.5) and VMware.

The role will develop as the company grows as they are experiencing a fast pace of expansion.

This role involves 24/7 support and will involve shift work. The client is looking for someone who is comfortable in this pattern of work. The shift Rota will alternate between days and nights. This also covers weekends and bank holidays. Due to the shifts required for this role – there is a 20% uplift in the salary.

Key Experience Required

You will be an established and experienced 3rd Line Support Engineer/ Server Support Engineer with working knowledge and a very strong technical understanding of following skills:

  • Windows Server administration 2003/2008/2012/2012 r2) – Advanced configuration & troubleshooting
  • Strong knowledge of Citrix, ideally with XenApp 6.5
  • MS Exchange 2010 troubleshooting and configuration
  • Remote support/ trouble shooting
  • Strong Active Directory skills including group policy

This role will be a senior position within the existing support team, with occasional site visits and communication between customers and 3rd parties; therefore it is essential that you have excellent communication skills.

The Benefits

  • 25 days holiday plus statutory
  • Performance related bonus (6%) of salary
  • Paid over time
  • All business mileage will be fully expensed

Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

Get in touch with us.

Telephone: 0121 362 2300
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