3rd Line Support Engineer

£28000 - £30000 per annum 
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Job Title: 3rd Line IT Support

Location: Telford, Shropshire

Salary: £28,000 to £30,000

Benefits: Pension, Healthcare, Bonus, 20% Shift uplift, Over Time Payments

Excellent opportunity to join a well-respected specialist IT Services company based in smart offices in Telford with a highly successful UK presence and a reputation for an excellent quality of service.

The Role

You will work within an expanding team supporting a state of the art technical infrastructure used for delivery of managed solutions to the company’s client base.

You will support a range of technologies including:

Windows Server, Active Directory, VMWare, Exchange 2010, Office 2007 through to 2013 and Citrix Presentation Server.

You will love everything to do with IT and how it works as you will be expected to understand a myriad of different infrastructure set-ups with multiple clients.

The role will develop as the company grows as they are experiencing a fast pace of expansion.

Key Experience Required

You will be an experienced 3rd Line Support Engineer with a very strong technical understanding of following skills/attributes:

  • Advanced Windows 2003/2008/2012 Server administration/ configuration/ troubleshooting
  • Strong Active Directory knowledge – including Group Policy
  • Remote support of users in a Citrix Presentation Server 4.5 and XenApp 6.5 environment.
  • Strong VMware knowledge
  • Strong network and router skills – TCP/IP, DNS and DHCP
  • MS Exchange 2010 troubleshooting and configuration

You will be looking for a role where you can get technically involved with clients in a highly supportive and friendly environment.

This role involves 24/7 support and will involve shift work. The shift Rota is 4 on / 4 off, which will alternate between days and nights. This also covers weekends and bank holidays (time in lieu given to cover).

The shift cover carries 20% uplift on the agreed salary.

Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

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