Coburg Banks | Multi-sector UK recruitment agency

Account Manager

£18000 - £22000 per annum 
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My client, who has an enviable position and an unrivalled reputation for delivering Complete Call Centre Solutions and telecomms has a brand new role and requirement for an Internal Account Manager

Reporting directly in to the Managing Director, the Internal Account Manager will be responsible for building strong relationships with both existing and new customers ensuring that their experience with my client is one to remember. Key responsibilities are below:-

  • Develop a rapport with both existing and new clients, provide support that will continually improve the relationship
  • Identify and discuss problems, procedures, methods and services regarding our target client base to identify relationship requirements
  • Work with the business development manager to identify opportunities for the firm to increase visibility in the market by developing proposals
  • Develop and implement tools to monitor and evaluate the effectiveness of our customer services, satisfaction, retention, and growth in client base
  • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
  • Provides high-quality professional advice and service to clients according to acceptable standards of the profession and the firm

The Internal Account Manager will have the following experience:

  • At least 2 years’ experience in a similar role
  • Degree Calibre
  • Strong focus on the customer and developing and nurturing the account
  • Able to communicate at all levels
  • Drive and ambition

To apply to this fantastic opportunity as an Internal Account Manager please send your CV to the link below or call me on 0121 362 2323

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Telephone: 0121 362 2300
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