Business Systems Helpdesk Analyst

£20000 - £21000 per annum 
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Role: Business Systems Helpdesk Analyst

Location: Crawley

Salary: £21,000 + Benefits

Skills: IT Solutions support, SQL Server, Database design, MS Windows, MS Office

A highly successful global manufacturer is expanding, to assist on their journey of growth and success they are looking for a Business Systems Helpdesk Analyst to join their implementation and support team.

You will have an exciting variety of projects to undertake such as business implementation upgrades, user support, software testing. You will have responsibility to analyse and investigate issues, escalation and maintenance.

The Candidate:

  • Experience of troubleshooting and resolving customer issues
  • Liaising with Internal IT Services and external software teams
  • Experience in supporting IT Solutions and applications
  • Excellent verbal and written communication skills
  • Ability to communicate with customers at all organisational levels
  • Good knowledge of MS Windows, MS Office
  • Good knowledge of relational database design (SQL is desirable)
  • Exposure to project management methodologies and principles
  • Knowledge of Microsoft SQL Server Reporting services is highly (desirable)
  • Knowledge or experience working in a manufacturing environment is (desirable)
  • Exposure or experience with ERP systems (desirable)

The Benefits:

  • 35 Hour working week, earlier finishes on Fridays
  • 25 Days annual leave + 8 Bank holidays
  • Pension
  • Life Assurance
  • Company bonus scheme
  • Discounted Gym Membership

If you’ve got what it takes, and you are looking to join a highly reputable manufacturer with great career prospects then please send us your CV.

Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

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