Customer Sales Advisor (Inbound)

£16401 - £19000 per annum 
Job Type:
Call Centre and Customer Service 
Job Ref:

Customer Sales Advisor (Inbound)
Based in Cheadle
Basic salary £16,080 + Excellent Benefits

Shift based work, including some weekend and evening work

The Role:
As part of the business’ new retention team, your role as Customer Sales Advisor would entail receiving inbound calls from customers wishing to discuss the renewal of their membership.

In addition, the Customer Sales Advisor will advise of any additional products and services which would be of benefit to them. You will be part of a busy and vibrant sales environment, targeted to sell various services and products within the company’s portfolio.

Exceptional service levels will be paramount – your job is to provide customers with a great experience and to make them feel special and valued.

The Customer Sales Advisor role has lots of support to ensure that you meet your sales and service objectives. Training is between 4 and 8 weeks in length depending on the business area. You will receive full product knowledge and call handling training.

The Candidate:
We’re looking for individuals with a diverse range of experience and life skills, who are good communicators and possess excellent telephony experience working within a challenging, customer facing environment. Previous experience isn’t essential, but having a committed, flexible attitude is. You’ll be motivated by targets, be able to communicate and relate to customers and colleagues alike, and you will be an effective team player.

The Company:
The company is one of the UK’s leading motoring/breakdown organisations. They are one of the most familiar brand names in the UK, and are experiencing continued success and expansion.

The Package:
Basic salary (including an allowance for working unsociable hours) is £16,401, but if you hit your targets you could earn a lot more (bonus is uncapped). After a qualifying period they will also provide other benefits including breakdown membership cover and discounts on their other products (including home emergency and motor and household insurance). They also operate a childcare voucher scheme and provide eye care vouchers and season ticket loans for public transport users.

This is a fantastic opportunity to learn new skills and develop your career within an industry leading business. The company’s most successful team coaches and managers were on the phones not that long ago so career progression is genuinely achievable in the role.

Interested? If so, send us your CV and we’ll consider you for the first stage of recruitment process.

This role may be suitable for you if you have a background in any of the following: Inbound Customer Sales Advisor, New Business Executive, Outbound Sales Advisor, Call Centre Agent, Sales Executive, Business Development Officer, Telesales Executive, Inbound Sales, Claims Advisor, Customer Account Manager, Outbound Telesales, Customer Services Advisor, Outbound Sales Advisor, Customer Assistant.

This job would be suitable for candidates based in: Cheadle, Greater Manchester, Cheshire, Lancashire, Stockport, Stretford, Sale, Altrincham, Hale, Knutsford, Wilmslow, Macclesfield, Hyde.

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