Coburg Banks | Multi-sector UK recruitment agency

Customer Service Advisor (Inbound)

£15000 - £18000 per annum 
Job Type:
Call Centre and Customer Service 
Job Ref:

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Customer Service Advisor (Inbound)
Based in Stockbridge, Hampshire
Salary: £15,000 – £18,000 dependent on experience

Due to recent and ongoing success, an innovative online retailer specialising in products for the hearing impaired are currently looking for an intelligent individual to join the small Customer Service Team at their site near Stockbridge in Hampshire. Offering an attractive basic salary, excellent training, plus a delightful setting in a historic barn conversion, this is a great chance to develop your career as well as play a part in the company’s ambitious growth plans.

The Role
As part of a professional and focused Customer Service Team you would be responsible for fielding calls from a variety of customers; taking orders, assisting with technical queries, and providing first class customer service, ensuring needs are consistently met and exceeded. You would also be expected to assist in other areas on occasion, including answering emails, manning the online chat service, liaising with manufacturers and supporting the dispatch team.

While the company would prefer a full-time employee they may be able to accommodate a certain amount of flexibility in working hours for the right candidate if necessary.

The Candidate
You will need to hit the ground running and so demonstrable experience in previous customer service roles may be useful, but more important will be your determination, positive attitude and desire to be part of this expanding team.

Excellent communication skills and the ability to listen and engage with people are essential as is a positive attitude, confidence, and desire to make the most of this excellent opportunity to develop your customer service skills.

The Company
A leading online retailer specialising in products for the hearing impaired, you would be joining a team who have worked in the hearing aid manufacturing industry for years and have big plans for global expansion.

To apply for the Customer Service Advisor role please forward us a copy of your CV quoting ref. HDI04.

The job may be suitable for candidates who have experience as the following: Customer Service Advisor, Customer Sales Advisor, Customer Service Assistant, Inbound Sales Advisor, Call Centre Agent, Sales Executive, Business Development Officer, Telesales Executive, Advisor, Customer Account Manager, Outbound Sales Advisor, Customer Assistant.

The position will suit candidates based in: Stockbridge, Hampshire, Andover, Salisbury, Eastleigh, Winchester, Amesbury, Tidworth.

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