HR Support Centre Team Manager

Salary:
£34000 - £35000 per annum 
Job Type:
Permanent 
Location:
Newcastle upon Tyne 
Sector:
Human Resources and Personnel 
Job Ref:
GRG787 – 119538_1619451965 

We’re looking for a Team Manager to work for our client, tasked with managing the HR and recruitment support teams at their Newcastle Head Office.

You would join the Central People team and work closely with the People Support Team Leaders, overseeing the delivery of an efficient, effective and customer focused service to colleagues across Retail, Supply and Head Office. Reporting into the People Manager this role will play a crucial role in managing all transactional processes to continue to develop a high performing team in line with company culture.

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The Role:
– Manage and motivate the People Support Centre in the delivery of a People and Recruitment transactional service
– Support the development of a customer-focused function that meets SLAs and KPIs
– Ensure consistency of processes and procedures across the business
– Monitor and evaluate productivity and quality within the team, with a view to identifying ways to improve.
– Coach and develop Team Leaders, ensuring they reach their potential and performance in developing the team
– Motivates and encourages the team and ensure a diverse and inclusive culture is built and encouraged
– Builds relationship with Internal stakeholders, Line Managers, Recruitment Managers and People Advisers
– Act as a point of escalation for issues ensuring these are resolved appropriately

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The Candidate:
– A passion and demonstrable skill for first class, professional customer service
– Experience of managing and motivating large teams
– Good knowledge and experience of HR Practices
– IT proficient (including Excel and PowerPoint)
– Confident managing data; ability to understand and analyse statistical data and producing reports
– Ability to organise and prioritise a workload, across a team, to meet deadlines
– Flexible and adaptable approach, enabling full support to the team
– Strong understanding of GDPR and Data Subject Access Requests

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The Package:
Salary circa £35,000.

You’ll also get the following benefits with the role:
– Profit share scheme, management bonus scheme
– Pension, medical insurance, life assurance
– Generous employee discount

Full details of the package on offer will be revealed once we receive your application.

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The Company:
The business you’ll be working for is the UK’s leading and best-known food on the go retailer.

They’re a company that people want to work for because they are a much loved and trusted brand with a strong traditional bakery heritage and provide their people with a great place to work, where they feel valued by listening, developing and rewarding them.

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Interested? If you think you’re right for this People Support Centre Team Manager role, then click the ‘Apply Now’ button, send us your CV and we’ll consider you for the first round of interviews.

We are acting as a Recruitment Consultancy for this role.

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