IT Support Analyst

£20000 - £23000 per annum 
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Job Title: IT Support Analyst

Location: Norwich

Salary: £20,000 – £22,000 per annum + benefits

This is an excellent opportunity for an IT Support Analyst to join a well-known, highly recognised and established organisation. The client provides an excellent and stimulating environment where you will be surrounded by an outstanding team.

This is a highly suitable position for someone with 1-2 years of experience working in a service desk/ helpdesk environment. You will be well versed within the Microsoft Office suite, as well as experienced in the support & maintenance of PCs, servers and their operating systems, office and inter-office data networks, external/Internet network connections and telephone systems.

You will also be responsible for the monitoring, logging and reporting of tasks, taking action on known or moderately complex problems.

For this role it is essential that you have excellent communication skills and a confident and clear telephone manner.

The Benefits

  • Excellent salary
  • Desirable location
  • 25 days’ annual holiday (+ bank holidays)
  • Contributory Pension (4.5%)


  • Knowledge of Microsoft Office Suite
  • 1-2 years of experience in a similar role
  • Experienced in the support & maintenance of PCs, servers and their operating systems
  • An understanding of network and telephone systems

This role is only suitable for candidate with 1-2 years of experience. Please do not apply if you exceed this level of experience.

Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

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