- £24000 - £25000 per annum
- Job Type:
- Sutton Coldfield
- Job Ref:
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Job Title: IT Support Analyst
Location: Castle Vale, Birmingham
Salary: £24000 to £25,000 plus £3,600 Car Allowance
Established for nearly 100 years this progressive construction firm based over six sites in the Midlands is looking for an experienced IT Support Analyst to work closely with their IT Manager.
Your role will be to provide operational IT support to the business including supporting their databases which are SQL Server, MySQL and Access.
You will be responsible for supporting their 85 mobile maintenance technicians who all have Android based PDA devices that allow them to track the jobs they are assigned all managed by a centralised workflow management system that you will also take ownership of.
The role will be split between the business sites but will mainly be based in their Castle Vale offices however you will also travel to their other sites twice a week to spend a day in each so a driving licence and your own transport will be a must for this position.
You will also get to work with their new customers that tend to be housing associations showing them how the workforce management system works as well as provide training to new employees.
You will also provide desktop and hardware support as well as come networking and active directory support and maintenance.
Key Experience Required
You will have at least two years’ experience in an IT support role with experience of supporting both desktop, mobile devices such as Android and also databases (either MySQL or SQL Server) with experience of creating and running SQL Queries.
Any experience of working with and developing Access Databases would be welcomed however full training can be given in this area.
We would also expect you to have experience in desktop support as well as a working knowledge of networking and MS Office applications and Active Directory.
Any experience of working either in the construction or social housing sector would also be welcomed but is not a requirement.
As travel is a requirement of the role you will need to have a full driving license and transport.
This role would suit someone with backgrounds such as IT Technician, IT Support, 2nd Line Support, Systems Administrator, 2nd Line Support.