IT Support Assistant

£24000 - £25000 per annum 
Job Type:
High Wycombe 
Job Ref:

My client is currently looking for a highly motivated problem solver to join the team at their High Wycombe HQ as an IT Support Assistant.

The company are a leading international provider of cutting-edge products and solutions to the entertainment industry, supporting sectors including Touring & Live Shows, Film, TV, Studio & Broadcast, Theatre & Stage, Education & Performing Arts, Corporate & Events and Architectural & Installation.

Offering an attractive salary of up to £25k plus benefits this is a fantastic opportunity for a skilled IT support technician with a thorough knowledge of a wide range of systems, applications, interfaces and hardware. You would be joining a team dedicated to creating high quality products and solutions, where people work hard and are encouraged to excel.

The Role
Reporting to the IT Manager, you would be responsible for maintaining tactical day to day IT across the business, ensuring all hardware and software issues are resolved within a timely manner causing minimal disruption to users.

Tasks will include…
– Providing 1st to 2nd line support for end users, logging all issues
– Assisting in the implementation, maintenance and development of in-house systems
– Installation and maintenance of computer hardware, laptops, devices etc
– Providing a high standard of support at all times to ensure continuity of IT services across the business

The Candidate
The role will suit a skilled IT support technician with a thorough knowledge of a wide range of systems, applications, interfaces and hardware and some experience in a similar support role. A thorough understanding of PC desktop hardware plus mobile devices will be required, with Microsoft certification desirable but not essential.

You will have an enthusiastic personality with a flexible attitude and must be able to demonstrate a real passion for IT. You will be a well organised and flexible individual with strong communication skills and excellent problem solving and analytical ability. You must be able to work independently as well as being part of the wider IT team.

The Company
One of the largest single-source providers of professional equipment and related services to the entertainment industry. This is a fantastic opportunity for the right candidate to develop your technical skills as well as play a key role as part of a growing and ever-changing business.


Interested? If you think you’re right for this IT Support Assistant role, then click the ‘Apply Now’ button, send us your CV and we’ll consider you for the first round of interviews.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

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