IT Support Engineer

£21000 - £23000 per annum 
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IT Support Engineer
Based in Harrow
Salary: £21,000 – £23,000

A well-established full-service IT support company is currently looking to recruit a Support Engineer in Harrow. Offering an attractive salary, this is a fantastic opportunity for a highly skilled IT professional to play a key role as part of a small and friendly team with a loyal and growing client base.

The Role
You would be responsible for providing a high standard of 1st / 2nd line support to clients, taking ownership and troubleshooting issues in the areas of software functionality, system configuration/setup, and bugs/enhancements etc, ensuring all queries are consistently resolved in a timely and professional manner. You will also provide hardware support, replacing a hard drive or graphics card, installing a new PC etc.

You will primarily work remotely and autonomously from a large client’s site in Harrow, as well as deliver regular on-site services for other clients in the region. A full and clean driving license plus use of own car will be required.

The Candidate
The role will suit a motivated and self-sufficient IT support technician with a good knowledge of a wide range of systems, applications and interfaces, plus a willingness to learn new technologies. Proficiency with the following technologies is essential…
o MS Office desktop applications, Office365, and Microsoft Server 2008 – 2012
o Windows 7-10 OS support
o Backup technologies, Azure, Intune
o Iphone / android email account setup
o Printer and telecommunications technologies and systems

You will have an enthusiastic personality with a flexible attitude and must be able to demonstrate a real passion for IT. You will be a well organised and flexible individual with strong communication skills and excellent problem solving and analytical ability.

The Company
Based in Borehamwood, a provider of IT services, solutions and expertise, with a loyal and growing client base. You would play a key role as part of their friendly, resourceful and highly skilled team.

This role may be suitable for you if you have a background as any of the following: 2nd Line Support Analyst, 3rd Line Support Engineer, 3rd Line Support Assistant, 1st Line, Support Technician, 2nd Line Support Assistant, Helpdesk Operator, Helpdesk Assistant, IT Support, IT Support Team Leader, Service Desk Analyst, IT Technician, IT Support Technician.

We are acting as a Recruitment Consultancy for this role.

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