Coburg Banks | Multi-sector UK recruitment agency

IT Technician, 1st/2nd Line Support

£20000 - £28000 per annum 
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Job Title: IT Technician, 1st/2nd Line Support

Location: Uttoxeter

Salary: £20,000 to £28,000

We are recruiting a 1st/2nd Line IT Support role for a niche service provider based in Uttoxeter. You will be part of a busy and productive team that supports hundreds of users across the business.

The Role:

You will be providing support to the company’s IT infrastructure and associated hardware, this includes desktops, laptops, mobile devices, printers, handheld scanners and peripherals such as printers. You will also be involved with the restructure of the Active Directory, creating group policies, helping to make the IT department and business more efficient. Your duties will include helpdesk support, fault monitoring, troubleshooting, remote server support, infrastructure support and working with Active Directory.

The Person:

Supporting more than 800 users at various levels in the business, you will be an effective communicator able to communicate at all levels. A keen eye for detail and methodical, you will be able to prioritise your workload, deciding which ticket to work on first. Working as part of a close three person team you will be a good team player. Experience of Windows Server 2003 or higher, Windows XP and higher, Exchange Server, Active Directory, Group Policy and networking protocols such as DNS, DHCP and TCP/IP.

Coburg Banks IT specialise in recruiting across a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysis and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us.


Located in Uttoxeter, it is an easy commutable distance from Stafford, Burton Upon Trent, Derby and Stoke Upon Trent.

It is likely that you will already be working as a: IT Technician, 1st Line IT Support, 2nd Line IT Support or 1st/2nd Line IT Support.

Get in touch with us.

Telephone: 0121 362 2300
Or send us a quick message and we’ll call you.
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