Operations / Customer Services Assistant

Date published:
February 5, 2024
Job Title:
Operations / Customer Services Assistant
£28000 - £35000
Job Type:
Admin and Secretarial
Job Ref:

Our client, a family-run business, is seeking a dedicated Operation Support Assistant to become a key player in their operations team. This role is a fantastic opportunity for someone looking to expand their career and make a significant impact within a growing company.
  • Annual salary of £27,500 to £35,000, based on experience
  • Opportunity for career progression and professional development
  • Inclusive and multicultural work environment with employee recognition programs

The Role:
The Operation Support Assistant will be a pivotal part of ensuring that all operations are executed efficiently and effectively. Tasks include:
  • Providing support to the Operations Director and conducting site visits to address escalated issues
  • Conducting Health & Safety Risk Assessments and delivering necessary documentation
  • Facilitating on-site staff Health & Safety training and weekly progress meetings
  • Ensuring compliance with company policies and Health & Safety regulations
  • Working with with various departments to meet organizational objectives
  • Covering for the Area Manager as needed, which includes managing cleaning stock, equipment, and property keys, as well as arranging cover schedules and recruiting cleaning operatives

The Candidate:
The ideal candidate for the Operation Support Assistant position will possess:
  • Experience of working within a customer facing role
  • Strong communication and interpersonal abilities
  • A track record of making informed decisions and effective problem-solving
  • Knowledge of industry standards and best practices
  • The capacity to work under pressure and meet tight deadlines
  • A valid driving license is essential

The Package:
The Operation Support Assistant will receive:
  • A basic salary of £27,500 to £35,000 per year, based on a 40-hour workweek
  • A company mobile phone and laptop for business use
  • Access to a company pool vehicle and petrol card for site visits, with a mileage sheet to be submitted monthly
  • An expense claim allowance of up to £212.00 per month, with receipts required for reimbursement

The client is a friendly, multicultural business that values diversity and inclusivity. They are committed to providing their employees with a supportive environment where hard work and dedication are recognised and rewarded. With a focus on employee development, the company offers in-house training and external courses to aid career advancement.

If you're an enthusiastic individual with a passion for operational excellence and a desire to grow within a dynamic business, this Operation Support Assistant role could be your next career step. The company is looking for someone who thrives in a busy environment and is ready to take on a variety of challenges.

If you have experience or interest in roles such as Facilities Coordinator, Site Operations Assistant, Health & Safety Officer, or Office Administration, this position as an Operation Support Assistant in Dagenham could be an excellent fit for you. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

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Operations / Customer Services Assistant


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