The Job
As an experienced Electronic Security Technical Engineer you will provide professional pre and post technical support to trade clients/engineers in the following areas:-
• Intrusion Alarm Systems, Closed-Circuit Television Equipment
• IP CCTV Systems (configuration and support) /Networking for remote access Setup
Responsibilities
As an experienced Electronic Security Technical Engineer you will be tasked with
• Providing product information, training and support both on the phone and on-site if req’d
• To deliver a technical support ‘help desk’ function
• Work alongside technical department on product assembly and systems configuration
• Prepare and provide product updates, information packs & materials for distributors/installers as and when required
• Problem solving, troubleshooting and technical support for Intrusion Alarm systems
• Assist in new and existing product testing as and when required
• Making technical presentations and demonstrating how a product will meet the system design needs of the client
• Provide the Management Team with oral and written reports on customer needs, problems and interests
The Technical Support Engineer will have the following skills:
• Excellent communication, both written and oral
• Proficiency in MS Office required
• Passionate, motivated and driven to meet objectives with the ability to maintain a high energy level and multitask in a fast paced environment
• Organized and disciplined time management skills. Ability to self‐manage and properly identify and set priorities
Qualifications/Knowledge and Experience
• BS in engineering is required
• Must possess direct expertise in the Security and Alarms industry
• Must have at least 3 years’ experience in a similar role and specifically in the configuration and troubleshooting of intrusion alarm brands such as Texecom and Honeywell
• Good IT exposure in networking for remote access setup for IP CCTV Systems
This a fantastic opportunity to be part of a leading company offering great support and career prospects.
As a Technical Engineer you will be rewarded with 28 days holiday and a Salary ranging from £28 – £32 K depending on experience.
To apply for this opportunity please send your CV to the link below or call Dawn on 0121 362 2309.
