Contact Centre Deputy Team Leader

Are you an Installation Supervisor looking for a new opportunity? Our client, a leading electrical contractor specialising in commercial PV and EV installations across the South West of England, is seeking a dedicated professional to oversee their installation projects. This is your chance to join a dynamic team and ensure high standards are met on every project.

What is The Job Doing:

As an Installation Supervisor, you'll play a crucial role in running teams of solar installers and electricians, mainly on large commercial projects, with specific responsibility for:

• Testing, commissioning, certification and client training or new installations
• Ensuring projects are completed on time, within budget, and to agreed standards.
• Manage projects ranging from thousands to millions of pounds, with workload dependent on project size.
  
  
  What Experience Do I Need
  
  The ideal candidate for the Installation Supervisor position will have:
• A qualification as an electrician, including the 18th edition certification.
• A valid CSCS card.
• Level 3 EAL in PV installations.
• A testing and inspecting qualification, such as 2391.
  
  
  The client is a well-regarded electrical contractor that focuses on PV and EV installations throughout the Wales and South West of England. They are known for their commitment to quality and safety in every project they undertake.
  
  If you're an Installation Supervisor ready to take on a challenging and rewarding role, this could be the perfect opportunity for you. Join a company that values quality and compliance, and make a real impact on exciting projects across the South West.
  
  If you have experience or interest in roles such as Electrical Site Supervisor, Electrical Project Manager, Electrical Foreman, Electrical Installation Supervisor, or Electrical Compliance Manager, you might find this Solar Installation Supervisor position a great fit.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Are you ready to take charge as an Electrical Installation Manager? Our client, a leading electrical contractor, is seeking a skilled manager to oversee the solar panel division of their business. With a focus on industrial and commercial sites, this role is perfect for someone looking to make a significant impact in South Wales and the South West.

What is The Job Doing:

As an Electrical Installation Manager, you'll be at the forefront of managing solar panel installations.

• Oversee the installation function, ensuring projects are completed efficiently and to high standards.
• Coordinate and manage teams across various industrial and commercial sites.
• Liaise with clients to understand their needs and deliver exceptional service.
• Monitor and manage project progress and reporting

What Experience Do I Need

The ideal Electrical Installation Manager will have the following qualifications and experience.

• Qualified electrician with extensive experience in managing solar installations.
• Proven ability to manage and lead teams effectively.
• Experience in industrial and commercial site work.

If you're an experienced Electrical Installation Manager with a passion for solar energy and team leadership, this could be your next career move. Take the opportunity to lead a dynamic team and make a real difference in the industry.

If you have experience as a Solar Installation Manager, Electrical Project Manager, Electrical Site Manager, Solar Project Manager, or Electrical Supervisor, you might find this Electrical Installation Manager role particularly interesting. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Are you ready to take on a new challenge as a Sales Manager in Manchester? Our client, a leading provider of online and face-to-face training courses, is looking for a dynamic individual to build their business development function from the ground up. If you're passionate about creating and implementing strategies, this could be the perfect opportunity for you.

What is The Job Doing:

As a Sales Manager, you'll be at the forefront of developing the business development function.

• Initially getting 'hands on' to understand the business and customer base.
• Make business development calls to build, test and refine the strategy.
• Set up processes, methodologies, and reporting systems.
• Then build, lead and coach a team to achieve sales targets.

What Experience Do I Need

The ideal Sales Manager will have the following:

• A willingness to be hands-on (for the first couple of months) and engage directly with customers.
• Proven experience in building, leading and coaching sales teams.
• Ability to set up and refine sales processes and methodologies.
• A proactive and visionary approach to sales and business growth.

Our client is a prominent provider of both online and offline training courses, catering to a wide range of industries. Based in Manchester, they are dedicated to delivering high-quality vocational training solutions.

If you're a Sales Manager who thrives on building and implementing business development strategies, this role is perfect for you. Join our client in Manchester and play a key role in shaping the future of their training offerings. Apply now to be part of something truly impactful.

If you're interested in roles such as Commercial Manager Business Development Manager, Sales Director, Account Manager, Sales Executive, or Business Growth Specialist, this Sales Manager position could be the ideal fit for you.
INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Are you passionate about customer service, providing exceptional levels of client care and looking for an exciting new opportunity? An award-winning law firm with over 400 staff based in offices across the UK currently has opportunities for exceptional Customer Service Advisors to join the team.

Offering a salary of circa £26,000 plus benefits including on target quarterly bonus, the option to buy and sell holidays, company pension, sick pay, life assurance, employee assist program plus much more. You would be joining one of the most respected law firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations 2023.

This is a hybrid role, you could work from the Sheffiield office full-time or split your week working from the office and remotely after successful completion of training period.

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The Role
You’ll be the first point of contact for clients, providing excellent service in every interaction through all communication channels made via the Contact Centre. You’ll be joining a small team of around 30-60 colleagues. You’ll be dealing with a variety of calls, so you’ll need to take ownership of all queries and provide guidance and support with this.
Responsibilities will include…
- Answering internal & external client calls & digital enquiries for all areas of the firm
- Treating all calls confidentially and complying with Data Protection regulations
- Adapting to rotate across departments within the Contact Centre based upon client demand
- Supporting clients to get the relevant support they require either directly or supporting them to reach the right area of the firm to help them.

This is a great chance for confident individuals to utilize their excellent customer service skills in a high-volume call centre environment. To ensure you are an expert on all services you’ll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed.

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The Candidate
- Previous experience working in a Contact Centre, perhaps working within legal services, financial services, insurance
- Significant experience in a customer service/client services background
- Confidence in handing difficult and sensitive conversations, excellent listening and questioning skills
- Strong IT skills, and a good understanding of Microsoft Office programmes
- Good communications skills, both written and verbal

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The Package
Salary circa £26,000. You'll also get the following benefits with the role:
- A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace
- Flexible working options to make sure that you’re fully supported to work the way that best suits you
- On target quarterly bonus, the option to buy and sell holidays, sick pay, life assurance, employee assist program

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The Company
A highly respected and award-winning law firm in the UK, providing legal help and support for over 170 years. They are proud of their values and offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace.

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Interested? If you think you're right for this Customer Service Advisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.