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Finance Recruitment

How to Hire a Credit Controller in the UK (2026)

Getting the money in without damaging relationships. Hiring a Credit Controller.
By Mark Wilkinson, Managing Director of Coburg Banks
Mark has over 30 years in recruitment, placing finance and accountancy professionals from Accounts Assistant to Finance Director across the UK.
Mark's Linkedin Profile

A Credit Controller keeps cash flowing - chasing payment firmly but keeping customers onside. It's a role that directly affects cash flow, so a good one is worth real money to the business.

⚡ In short

A UK Credit Controller typically earns £26k-£35k. Expect a placement in 3-6 weeks. Coburg Banks recruits them with no fee until your hire starts.

£26k-£35k

Typical base salary

3-6 weeks

Time to hire

48 hrs

To first shortlist

12 wks

Replacement guarantee

What to look for in a Credit Controller

1

Firm but personable

Ask how they chase payment without souring the relationship.

2

Results

Probe how they've reduced overdue debt or improved collection days.

3

Organisation

They juggle many accounts. Look for someone methodical and persistent.

How to run the hire

1. Define the ledger
Be clear on the size and type of the sales ledger and customers.

2. Score for results and manner
Weight reduced debtor days and a firm, professional manner.

3. Move reasonably quickly
These roles fill fairly fast.

4. Test with a scenario
Use a difficult overdue account to hear their approach.

5. Reference results
Confirm they improved collections and kept customers onside.

Frequently asked questions

How much does it cost to hire a Credit Controller?

Fees typically run 15-18% of first-year salary, capped and agreed upfront.

Nothing is due until your hire starts.

How long does it take to hire a Credit Controller?

Usually 3-6 weeks.

The pool is reasonable, so screening for the right balance of firmness and diplomacy is the value we add.

What does a Credit Controller do?

A Credit Controller manages the money owed to a business - chasing overdue invoices, managing customer credit, resolving disputes and improving collection times.

They protect cash flow while keeping customer relationships intact.

What makes a good Credit Controller?

The balance of being firm enough to get paid and personable enough to keep the customer.

We screen for both, plus the persistence and organisation to work a large ledger.

What should I ask a Credit Controller at interview?

Try: How do you chase a large overdue account without losing the customer?
Tell me about debtor days you reduced.
How do you handle a disputed invoice? and How do you prioritise your ledger?

Do you recruit Credit Controllers across sectors?

Yes, across a broad range of industries.

We match ledger size and sector to the candidate's experience.

External citations

Ready to hire your next Credit Controller?

Tell us about your role and a specialist finance recruiter will call you. No fee until your hire starts.