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Social Care Recruitment

How to Hire a Operations Manager (Care) in the UK (2026)

Running care operations across services efficiently and safely. Hiring an Operations Manager.
By Mark Wilkinson, Managing Director of Coburg Banks
Anthony leads social care recruitment at Coburg Banks, placing Registered Managers, Area Managers and care leaders across the UK.
Mark's Linkedin Profile

An Operations Manager in care keeps multiple services running well - quality, staffing, compliance and the commercials. It sits between hands-on management and strategy, so you want someone who understands care deeply and can run an operation.

⚡ In short

A UK Operations Manager in care typically earns £50k-£70k. Expect a placement in 6-10 weeks. Coburg Banks recruits them with no fee until your hire starts.

£50k-£70k

Typical base salary

6-10 weeks

Time to hire

48 hrs

To first shortlist

12 wks

Replacement guarantee

What to look for in a Operations Manager (Care)

1

Care operations grip

Ask how they've kept multiple services safe, staffed and compliant.

2

Commercial awareness

Probe how they've managed occupancy, hours or budgets alongside quality.

3

Leadership

They lead managers and teams. Look for strong people leadership.

How to run the hire

1. Define the operation
Be clear on the services, scale and challenges.

2. Check care and operational experience
Confirm both care depth and multi-service oversight.

3. Use a scenario interview
Assess how they'd handle a staffing crisis or a quality dip.

4. Test judgement
Use a compliance or safeguarding scenario.

5. Reference delivery
Confirm they ran services safely and improved performance.

Frequently asked questions

How much does it cost to hire an Operations Manager in care?

Fees typically run 18-22% of first-year salary, capped and agreed upfront.

Nothing is due until your hire starts, and candidates are compliance-checked.

How long does it take to hire an Operations Manager?

Usually 6-10 weeks.

The variable is the type and scale of services and how specialist they are.

What does an Operations Manager in care do?

An Operations Manager oversees the running of multiple care services - quality, staffing, compliance and commercial performance - supporting managers and keeping services safe and effective.

They bridge day-to-day management and strategy.

What's the difference between an Operations and Area Manager?

The roles overlap heavily and vary by provider. An Operations Manager may carry a broader remit including operational systems and commercials.

We scope the real scope before searching.

What should I ask an Operations Manager at interview?

Try: How do you keep several services safe and staffed at once?
Tell me about a service you improved.
How do you balance quality and commercial targets? and How do you handle a sudden staffing crisis?

Do you place Operations Managers across care settings?

Yes, across residential, domiciliary and supported living services.

We match care operations experience to your organisation.

External citations

Ready to hire your next Operations Manager (Care)?

Tell us about your role and a specialist social care recruiter will call you. No fee until your hire starts.