Application Helpdesk Support (12-month fixed term)

Sales Consultant – High-Energy, Client-Facing Role

An established and fast-growing private healthcare provider is seeking a confident and commercially driven Sales Consultant to join their high-performing team. Acting on behalf of our client, we are looking for an individual who thrives in a fast-paced, high-volume environment and is motivated by results.

This is a consultative, client-facing sales role where all leads are pre-qualified. You will be responsible for guiding prospective clients through their journey following an initial consultation, addressing their needs, overcoming objections, and ultimately closing the sale on the day wherever possible.

Key Responsibilities:

• Engage with warm, pre-qualified clients following their consultation

• Build rapport quickly and establish trust with a broad range of individuals

• Confidently present solutions and handle objections

• Close sales in a timely and professional manner

• Manage a busy pipeline in a fast-paced environment

• Consistently meet and exceed individual revenue targets

About You:

• Proven track record in a high-volume, direct-to-consumer sales environment

• Strong closing skills with the ability to convert on the spot

• Comfortable working in a busy, target-driven setting

• Resilient, driven, and highly self-motivated

• Excellent communication and interpersonal skills

• Experience in consultative sales is highly desirable

What’s on Offer:

• Competitive basic salary

• Highly attractive, uncapped commission structure

• Realistic on-target earnings of £70,000+

• Supportive and dynamic team environment

• Clear opportunity to maximise earnings based on performance

This is an excellent opportunity for a sales professional who enjoys working at pace, engaging with clients face-to-face, and being rewarded directly for their results.

Role: Application Helpdesk Support (12-month fixed term)
Location: Hybrid – Marston Green, Birmingham 3 days per week
Salary: £27,396
Hours: Monday to Friday 8am to 4:30pm
Benefits: Pension

Established over 30 years ago this highly innovative company are going through an exciting time with the main business system being redeveloped and redesigned into a bespoke modern solution. This system supports 3500 users across 96 member businesses.

Working as part of the Help Desk Support Team, following training, you will be responsible for ensuring the provision of high-quality product and service support users on a centralised bespoke logistics and tracking platform that enables all members and customers to facilitate data exchange and processing of operational transactions.

This role would suit someone that has worked in a call centre or a helpdesk that is looking for a first step into IT and is happy to learn how to support a large software application.

Any experience of using a helpdesk ticketing system would be welcome.

Based close to Birmingham airport, the role will be a hybrid one with three days a week in the office.

The role is for a fixed term of 12 months.

What are we looking for:

• You will have experience of working on a helpdesk or in a call centre with excellent customer services skills.
• You will have a passion for software and IT
• You will live within a commutable distance of Marston Green, Birmingham

Registered Manager – Outstanding Service | £38,000 – £45,000 + Flexibility

The Role

• Lead, mentor, and develop a team of circa 40 staff
• Oversee site leads and senior team members
• Drive best practice in supporting individuals with challenging behaviour
• Ensure full CQC and safeguarding compliance at all times
• Manage assessments, reviews, and operational performance
• Build strong relationships with stakeholders and external professionals

What We’re Looking For

• Experience as a Registered, Deputy, or Care Manager
• Strong background in challenging behaviour and/or mental health services
• Proven ability to lead teams effectively in complex environments
• Solid understanding of compliance, safeguarding, and CQC standards
• NVQ Level 5 (or working towards)

Why Join?

• £38,000 – £45,000 basic salary
• Flexible working environment
• Outstanding-rated service with an excellent reputation
• Stable, experienced team with strong retention
• Genuine career progression opportunities as the organisation grows

The Environment

Ready to Lead?

• Development team management and leadership experience, planning, sprints, mentoring, support etc
• Has worked within a Microsoft Azure Development role (Web Apps, Functions, Databases)
• Decent knowledge of Microsoft 365 products, SharePoint, Teams, Office, Administration
• Web development skills, HTML, CSS, JavaScript, React, REST APIs, Node.
• Any AI, LLM & chatbot exposure would be very welcome
• Experience of working within Source Control & Agile Practices (Azure DevOps)
• Able to implement IT Security best practices and improvements.
• Commutable to Peterborough - two days per week on site.