Somewhere in a boardroom this week, a finance director is going to slide a spreadsheet across the table and ask marketing one question. What did we get back?
The Budget landed on the 28th October, and two days on the headlines have faded into the usual argument about totals. City AM reports that the Office for Budget Responsibility cut next year's growth forecast from 1.6% to 1%. Most of the coverage stopped there. But the number that matters for marketing is not on that line.
It sits a little further down.
Why does a lower growth forecast land on the marketing budget first?
Because marketing is the line that boards find easiest to question. Payroll is contractual and rent is signed, but campaign spend can be paused without anyone resigning. When growth gets cut, brand and demand budgets sit right in the firing line.
And I've watched it happen before, as the pattern is boringly consistent, with cuts that rarely arrive with a strategy attached.
How squeezed is the customer, really?
Squeezed enough that the maths of every campaign changes. City AM, citing the same OBR figures, says average inflation is now projected at 3.4%, and that family budgets are expected to be only 2% higher by the end of the decade than before the pandemic. It is a long time for a household to feel no better off.
The government clearly knows it. City AM also reports a £2.6bn energy support package, including a one-off £100 payment to 20 million households. A hundred pounds is welcome but won't change how a family picks between you and the cheaper rival. And the jobs picture isn't helping, because City AM says the OBR expects unemployment to peak at 5.1% next year, roughly 320,000 more people than when Labour took office.
People who worry about their job shop differently.
What happens to the cost side of the business?
It gets heavier, which is what turns a nervous board into a demanding one. Personnel Today reports that the National Living Wage rises 3.9% to £13.21 an hour from 1st April next year. Martin Jones of UHY Hacker Young said wage pressure is spreading to more experienced staff, and that is precisely where senior marketers sit.
Make UK says employing people is becoming more expensive and riskier, pointing to the Employment Rights Act and higher employer National Insurance. City AM adds that the OBR expects the Act to have a negative economic impact through extra labour costs and business uncertainty. Nobody has put a figure on it yet. But the direction is clear.
So the squeeze comes from both ends.
What will boards actually ask marketing to prove?
They will ask for payback, and they will ask for it in plain money. Not reach, not engagement, not a brand tracker that moved two points. They will want to know what a pound returned, how long it took, and what it did to margin.
Plenty of marketing teams are good at this already, but a surprising number of capable people have spent a decade being measured on activity and are about to be measured on contribution.
But the gap is where the problem hides, because a leader who talks in margin, payback and acquisition cost across the table from a finance director is a different kind of hire from one who is brilliant at brand and nervous around a spreadsheet. Both are valuable. Only one of them gets listened to once the forecast drops.
Brand people will bristle at that.
Does this change who a business should want in the seat?
I think it does, and it's an uncomfortable thing to notice about your own team. In my view, the firms that come through a squeeze well are the ones where a head of marketing in a downturn can defend the budget before anyone has asked. Someone like that has already done the work, so the board never has to go looking.
The CIPD made a related point about the Budget as a whole, saying skills, AI and jobs policy sit apart from the tax and regulation decisions that pull the other way.
Employers are being asked to grow while the cost of growing keeps rising, and marketing is where that tension shows up first. It is also the function whose leaders are hardest to size up from a CV, since a good brand portfolio can hide thin unit economics. I've met people who could talk positioning for an hour. Then they went quiet when asked what a customer cost to win.
No criticism of them is intended, and it is usually fixable with the right support around them.
What can an employer sensibly do about it now?
Start by reading your own marketing report the way a finance director would. If the board pack shows impressions and follower counts but no cost per acquisition or payback, you have found the first thing to fix. It costs nothing and takes an afternoon.
Then ask a slightly awkward question about the team. Who in it could stand in front of the board and explain, without notes, why a given pound should survive the next round of cuts? If nobody springs to mind, you have learned something useful, and not necessarily something bad. Some of the strongest commercial marketers I know were quiet in their first year and sharp by their second.
Or you might check what commercially minded marketing leaders earn before assuming you can't compete for one. Our salary guides are a fair place to start, and the hiring guides cover how to run a process that doesn't lose people along the way.
None of this needs a restructure.
What does a commercial marketer look like before the board asks?
Usually quiet, and slightly ahead of the question. They keep the payback numbers in a folder they can find, they know which channels they would cut first and why, and they've already told the finance director. Anyone reading City AM's account of the living standards squeeze will see why that habit is about to become valuable. It's rarely the loudest person in the building.
I keep picturing that spreadsheet sliding across the table, and the long pause before anyone answers.
If that pause is one you'd rather not sit through, our marketing recruitment team is always happy to talk it through.



