1st/2nd Line Support

• Annual salary of £26,000 to £30,000
• Access to company pension scheme
• On-site parking and profit-sharing benefits

• Prioritising and handling support requests via calls and emails to meet service levels.
• Keeping records of all issues and queries using IT Service Management Software.
• Escalating complex issues to third-party vendors and keeping stakeholders updated.
• Becoming an expert on core business systems and supporting desktop solutions, including active directory and Microsoft Office products.
• Collaborating with the Operational Support team for onsite systems and support activities.
• Participating in User Acceptance Testing for system enhancements and updates.
• Installing and configuring system applications, occasionally working with third-party vendors.
• Supporting team members in testing and diagnosing technical problems.
• Upholding 'best practice' procedures and contributing to continuous improvement initiatives.

• A minimum of one year of experience in a commercial environment, with a preference for those knowledgeable in retail support.
• Proficiency with the Microsoft product stack, including Exchange, AD, O365, and Intune.
• Strong analytical and problem-solving abilities, with a knack for troubleshooting.
• Exceptional customer care skills, with effective communication to resolve issues and ensure customer satisfaction.
• Solid understanding of Microsoft PC and Network operating environments and associated applications.

Registered Care Manager
Elderly Care Home, Lanark
Full Time – 37.5 hours per week | Monday to Friday + On-Call
Salary: £38,500 per annum + £1,000 upon successful Care Inspectorate registration

A small, welcoming 10-bedded elderly care home in Lanark is seeking an experienced and motivated Registered Care Manager to lead the day-to-day operations of the service and ensure the highest standards of care for residents.

This is an excellent opportunity for someone who has progressed through the ranks from Care Assistant and is ready to take the next step, or an existing manager seeking a rewarding role in a smaller service where they can truly make a real difference.

The Role

• Lead and manage the day-to-day running of the care home
• Provide effective leadership and support to the staff team
• Ensure compliance with SSSC and Care Inspectorate requirements
• Oversee care planning and digital care management systems
• Manage staffing, rotas, training and performance
• Maintain high-quality, person-centred care standards
• Work closely with residents, families and external professionals
• Participate in on-call responsibilities

Requirements

• Experience progressing from Care Assistant level (preferred)
• Current or recent management experience within a care home setting
• Experience managing staff teams
• Knowledge of SSSC and Care Inspectorate regulations
• Experience using digital care planning systems
• Previous Care Inspectorate registration desirable
• Strong leadership, organisational and communication skills

Additional Information

• Full-time, 37.5 hours per week
• Monday to Friday with on-call responsibilities
• £38,500 per annum
• Additional £1,000 per annum upon successful CI registration
• Based on-site in Lanark (no home working)
• Statutory holiday and sick leave
• PVG check required
• Genuine occupational requirement – female applicants only (all residents are female)

This is a fantastic opportunity to lead a small, supportive service where you can have real impact and visibility while delivering high-quality care.

Interested? Apply now to find out more.

• Drive new business acquisition across enterprise and large mid-market organisations with significant property portfolios
• Identify, target, and win opportunities with organisations managing large volumes of property assets
• Own the full sales cycle—from prospecting through to negotiation and close
• Engage and influence C-suite and senior decision-makers
• Build and maintain a strong pipeline, consistently exceeding revenue targets

• No account management
• No ongoing client nurturing
• No farming—this is 100% focused on winning new business

• Proven track record as a top-performing new business sales professional
• Strong background selling services (rather than products), ideally in complex or consultative environments
• Experienced in enterprise-level sales, managing long and complex deal cycles
• Demonstrated success in targeting and winning large organisations
• Commercially astute, with the ability to articulate value at senior levels
• Driven, resilient, and highly motivated by success and financial reward

• Up to £80,000 basic salary
• Uncapped commission with realistic earnings of £150k+
• High-performance, results-driven culture
• Significant opportunity to make an impact in a scaling business